Privacy Policy

Last updated: August 2026

1. Introduction

Ndaya Chauffeurs Limited ("Ndaya", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website and our booking and communication channels.

2. Information We Collect

When you make a booking, submit an enquiry, or contact us on WhatsApp, we may collect: your name, company name, phone number, email address, pickup and destination details, travel dates, and any special requests you provide.

3. How We Use Your Information

• To process and confirm chauffeur bookings and enquiries.
• To communicate with you regarding your journey, invoicing, or service updates.
• To improve our services and internal operations.
• To comply with legal and regulatory obligations in Kenya.

4. How We Protect Your Information

We apply reasonable technical and organizational safeguards to protect personal data submitted through our website, including form validation, spam protection and secure handling of email submissions. We do not sell or rent your personal information to third parties.

5. Sharing Of Information

We may share limited booking details with our chauffeurs and operational partners solely for the purpose of fulfilling your journey. We do not share your data with third parties for marketing purposes without your consent.

6. Cookies

This website may use minimal, functional cookies necessary for the site to operate correctly. We do not use invasive tracking cookies.

7. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us through our contact page or WhatsApp Business channel.

8. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For any privacy-related questions, please reach out via our contact form or WhatsApp Business.